Our Wedding Client Experience
As an Orlando wedding photographer, I want to make sure that all of our weddings produce an amazing client experience. Wedding planning can be SUPER stressful (I’m doing it right now too), but I want to make sure at least ONE part of the process is easy! I’ve created a Haleigh Nicole Wedding Experience for my couples and today, I’m sharing just what goes into that.
Inquiry
When you inquire with me, my goal is to get to know you the best I can, as well as find out your plans for your day. As an Orlando wedding photographer, I want to make sure that we both feel that connection (and like we’ll be best friends through and after this process). From emails and phone calls, to Skype or Starbucks meetings, I will do whatever makes you feel most comfortable to chat! If we both totally feel that vibe from one another, I’ll help you set up your wedding package and get another item marked off the checklist.
The Brides Group
Once all of the boring contract stuff is out of the way, you are officially a Haleigh Nicole Bride!! Woo!! This means you get all of the fun perks of our Wedding Experience, like my Brides Group! All of my former and current brides have access to a private Facebook group where they can share wedding planning advice, personal advice, or just make new friends who are similar to themselves. They also have the inside scoop to any reunions I may have or a Starbucks treat on us. Having a community for my brides has been super beneficial for their client experience, even after the wedding day is over!
The Bridal Guide
Once you become a Haleigh Nicole Bride, you get access to amazing resources like my Bridal Guide. This is packed full of planning advice from your engagement session all the way through your final album design. Being a bride and planning a wedding can be super overwhelming, so this guide truly takes some of that stress away! I also have a guide for your groom (coming super soon!!).
The Engagement Session
As an Orlando wedding photographer, I have found that the best way for my couples to get to know how I work and a bit more about my personality is the engagement session (and vice versa). This is why they are complimentary with my wedding client experience! Even if you have already had an engagement session done, I always suggest taking advantage of it because it takes so much stress away from the wedding day (see more about that here!) This is the second step to us truly feeling like best friends before your wedding day. You’ll receive sneak peeks and a blog post of your session within a week and the gallery not long after!
Timeline Prep and Questionnaire
About 2 months before your wedding day, I send out a questionnaire for all vital information about your plans. By seeing what you have ready, I help fill in the rest of your schedule with timing that best fits your photography! I want to make sure that you have enough time to get all the shots you want, as well as those gorgeous portraits you see on my feeds. Your bridal guide is also full of timeline planning info to get you started early!
The Wedding Day
When your wedding day rolls around, my goal is to take all of the stress away. I don’t want you to have to worry about a thing! I am always prepared with an emergency kit and my costume design skills in hand. My second photographer will make sure your groom is ready to go and looking his best. We worry about your schedule and make sure you’re not thinking about anything other than the love of your life and celebrating. Our dad jokes keep the day light and we are always on the lookout for the best lighting. The wedding day is the most vital part of my client experience!
After the Wedding
About 24 hours after your wedding day, you’ll receive a handful of sneak peeks on social media to share with your friends and family! The Tuesday after your wedding, you can expect a blog post full of my favorite images from the day (and I typically go a bit overboard). Your entire wedding day is back within four weeks! If you added an album to your wedding package, we will start planning the layout together as soon as your gallery is back.
Client Experience Surprises!
Because I love surprises, I like to treat my couples throughout this process. Planning a wedding can be an overwhelming time frame, and I really want to make sure you are still having fun throughout the process. You can expect a few surprises along your client experience journey as a Haleigh Nicole Bride!
View more of our Advice from the Inside Below!
